Privacy Policy

Effective Date: March 18, 2026  |  Last Updated: March 18, 2026

1. Introduction and Who We Are

Welcome to Anthony's Coal Fired Pizza ("we," "us," "our," or "the Company"). We are a food service business operating in the United States, committed to delivering exceptional dining experiences alongside equally exceptional respect for your personal privacy.

This Privacy Policy applies to all personal information we collect through our website located at anthonyscoalpizz.digital, as well as through any related applications, online ordering platforms, loyalty programs, marketing communications, in-store interactions, and any other services we may provide (collectively referred to as "Services").

By accessing or using our Services, you acknowledge that you have read, understood, and agree to the practices described in this Privacy Policy. If you do not agree with any part of this policy, please discontinue your use of our Services immediately.

We take our responsibilities under applicable United States privacy laws seriously, including the California Consumer Privacy Act (CCPA) as amended by the California Privacy Rights Act (CPRA), the Federal Trade Commission (FTC) Act, and other applicable federal and state privacy regulations.

You may contact us at any time regarding privacy matters using the following details:

• Company Name: Anthony's Coal Fired Pizza
• Website: anthonyscoalpizz.digital
• Email: [email protected]

2. Information We Collect

We collect various categories of information depending on how you interact with us. The information collected falls into the following major categories:

2.1 Personal Identification Information

When you create an account, place an order, make a reservation, sign up for our loyalty program, or contact us for any reason, we may collect:

• Full name
• Email address
• Phone number
• Mailing address and delivery address
• Date of birth (for age verification and birthday promotions)
• Username and password for account access
• Profile picture (if voluntarily uploaded)
• Payment information including credit card numbers, debit card numbers, and billing addresses (processed securely through third-party payment processors)

2.2 Order and Transaction Information

When you place an order through our website or associated platforms, we collect:

• Order history including items ordered, order frequency, and order amounts
• Special dietary requests, preferences, and customizations
• Delivery instructions and preferences
• Transaction dates, times, and confirmation numbers
• Loyalty program points, rewards, and redemption history
• Gift card purchases and redemptions

2.3 Usage Data and Website Analytics

When you visit our website anthonyscoalpizz.digital, we automatically collect certain technical and behavioral information, including:

• IP address and general geographic location derived from IP address
• Browser type, version, and settings
• Operating system and device type
• Pages visited, time spent on each page, and navigation paths
• Referring URLs and exit pages
• Date and time of your visits
• Search queries made within our website
• Links and buttons clicked
• Scroll depth and engagement metrics
• Error logs and crash reports

2.4 Device Information

We may collect technical information about the devices you use to access our Services, including:

• Device identifiers (such as device ID, advertising ID)
• Hardware model and specifications
• Mobile network information
• Screen resolution and display settings
• Language and time zone settings
• Mobile carrier information

2.5 Cookie and Tracking Data

We use cookies, web beacons, pixels, and similar tracking technologies to collect information about your browsing behavior. Please refer to Section 8 of this Privacy Policy for detailed information about our use of cookies and how to manage your cookie preferences.

2.6 Communications Data

When you contact us through email, telephone, online forms, or social media platforms, we collect:

• The content of your messages, inquiries, complaints, or feedback
• Records of customer service interactions
• Your preferences for receiving marketing communications
• Survey responses and reviews submitted voluntarily

2.7 Information from Third Parties

We may receive information about you from third-party sources, including:

• Social media platforms (if you connect your social media accounts to our services or interact with our social media pages)
• Third-party food delivery platforms and aggregators
• Marketing partners and data analytics providers
• Payment processors and financial institutions
• Publicly available databases and directories

3. How We Use Your Information

We use the personal information we collect for the following legitimate business purposes:

3.1 Service Provision and Order Fulfillment

• Processing and fulfilling your food orders and delivery requests
• Managing your account and providing account-related features
• Processing payments and issuing receipts
• Coordinating table reservations and catering arrangements
• Administering our loyalty and rewards programs
• Responding to your customer service inquiries and resolving complaints
• Sending order confirmations, delivery updates, and transactional notifications

3.2 Website and Service Improvement

• Analyzing usage patterns to improve the functionality, performance, and user experience of our website
• Conducting A/B testing and product research
• Identifying technical issues and bugs for resolution
• Developing new menu items, services, and features based on customer preferences
• Measuring the effectiveness of our marketing campaigns

3.3 Marketing and Promotional Communications

With your consent (where required by applicable law), we may use your information to:

• Send promotional emails, newsletters, and special offers
• Notify you of new menu items, seasonal specials, and limited-time promotions
• Provide personalized recommendations based on your order history and preferences
• Deliver targeted advertising on third-party platforms and websites
• Invite you to participate in surveys, contests, and promotional events
• Send birthday greetings and special occasion offers

You may opt out of marketing communications at any time by clicking the "unsubscribe" link in any marketing email, or by contacting us directly at [email protected].

3.4 Legal Compliance and Security

• Complying with applicable federal and state laws and regulations
• Preventing, detecting, and investigating fraudulent transactions and unauthorized access
• Enforcing our Terms of Service and other agreements
• Protecting the safety and security of our customers, employees, and business operations
• Responding to lawful requests from law enforcement and government authorities
• Establishing, exercising, or defending legal claims

3.5 Business Operations

• Conducting internal audits and business analytics
• Managing vendor and supplier relationships
• Facilitating business transactions such as mergers, acquisitions, or asset sales
• Training staff and improving service quality
• Complying with food safety regulations and health department requirements

4. Sharing Your Information with Third Parties

We respect your privacy and do not sell your personal information to third parties for their independent marketing purposes. However, we may share your information in the following circumstances:

4.1 Service Providers and Business Partners

We work with trusted third-party companies and individuals who assist us in operating our business and delivering our Services. These service providers are granted access to your personal information only as necessary to perform their functions and are contractually obligated to maintain confidentiality. Our service providers include:

4.2 Legal Requirements and Law Enforcement

We may disclose your personal information if required to do so by law or if we believe in good faith that such disclosure is necessary to:

• Comply with a legal obligation, court order, subpoena, or government request
• Protect and defend the rights, property, or safety of Anthony's Coal Fired Pizza, our customers, or others
• Investigate, prevent, or take action against suspected illegal activities or violations of our Terms of Service
• Respond to an emergency involving the danger of death or serious physical injury

4.3 Business Transfers

In the event that Anthony's Coal Fired Pizza undergoes a merger, acquisition, reorganization, bankruptcy, or sale of all or a portion of our assets, your personal information may be transferred as part of that transaction. We will notify you via email or a prominent notice on our website if such a change occurs and your personal information becomes subject to a different privacy policy.

4.4 With Your Consent

We may share your information with third parties for purposes not described in this Privacy Policy when we have obtained your explicit consent to do so.

5. Data Security

Anthony's Coal Fired Pizza takes the security of your personal information seriously. We implement a comprehensive range of technical, administrative, and physical safeguards designed to protect your data from unauthorized access, disclosure, alteration, or destruction.

5.1 Technical Safeguards

• SSL/TLS Encryption: All data transmitted between your browser and our website is encrypted using industry-standard Secure Socket Layer (SSL) / Transport Layer Security (TLS) protocols.
• Secure Payment Processing: We utilize PCI DSS-compliant payment processors and do not store complete credit card numbers on our servers.
• Firewalls and Intrusion Detection: We deploy firewalls, intrusion detection systems, and network monitoring tools to protect our infrastructure.
• Access Controls: We implement role-based access controls, ensuring that only authorized personnel can access personal data on a need-to-know basis.
• Data Encryption at Rest: Sensitive personal data stored in our databases is encrypted using strong encryption algorithms.

5.2 Administrative Safeguards

• Regular employee training on data privacy and security best practices
• Strict internal data handling policies and procedures
• Regular security audits and vulnerability assessments
• Vendor security assessments and contractual data protection requirements
• Incident response and data breach notification procedures

5.3 Limitation of Liability

While we employ robust security measures, no method of transmission over the internet or electronic storage is 100% secure. We cannot guarantee absolute security of your personal information. In the event of a data breach that is likely to result in a risk to your rights and freedoms, we will notify you and the appropriate regulatory authorities in accordance with applicable law.

6. Your Privacy Rights

Depending on your state of residence, you may have various rights regarding your personal information. We are committed to honoring these rights in accordance with applicable United States privacy laws.

6.1 Rights Available to California Residents (CCPA/CPRA)

If you are a resident of California, the California Consumer Privacy Act (CCPA) as amended by the California Privacy Rights Act (CPRA) grants you the following rights:

6.2 General Rights Available to All Users

Regardless of your state of residence, we provide all users with the following rights and options:

• Right of Access: You may request access to the personal information we hold about you.
• Right to Correction: You may request that we correct any inaccurate or incomplete information we hold about you.
• Right to Deletion: You may request the deletion of your personal information, subject to our legal obligations to retain certain data.
• Right to Opt-Out of Marketing: You may opt out of receiving marketing communications at any time.
• Right to Data Portability: You may request a copy of your personal data in a structured, machine-readable format.

6.3 How to Exercise Your Rights

To exercise any of the rights described above, you may submit a verifiable consumer request by:

• Email: [email protected]
• Website: anthonyscoalpizz.digital

We will acknowledge receipt of your request within 10 business days and respond to your request within 45 days. If we require additional time (up to an additional 45 days), we will inform you of the reason and extension period in writing. We may need to verify your identity before processing your request to protect the security of your information.

You may designate an authorized agent to submit requests on your behalf. We may require written proof of the authorized agent's permission to act on your behalf and may require you to verify your identity directly with us.

7. Data Retention

We retain your personal information only for as long as is necessary to fulfill the purposes for which it was collected, comply with our legal obligations, resolve disputes, and enforce our agreements. The following general retention periods apply:

When personal information is no longer needed for these purposes, we securely delete or anonymize it in accordance with our internal data disposal procedures.

8. Cookie Policy Overview

Our website anthonyscoalpizz.digital uses cookies and similar tracking technologies to enhance your browsing experience, analyze website traffic, and support our marketing activities. This section provides a brief overview of our cookie practices.

8.1 Types of Cookies We Use

• Strictly Necessary Cookies: These cookies are essential for the proper functioning of our website, including maintaining your shopping cart, processing your orders, and keeping you logged in to your account. These cannot be disabled without affecting website functionality.
• Performance and Analytics Cookies: We use analytics tools such as Google Analytics to understand how visitors interact with our website. These cookies collect information such as the number of visitors, the pages visited most often, and how users navigate through the website.
• Functional Cookies: These cookies remember your preferences, such as your preferred language, location, and order customizations, to provide a more personalized experience.
• Marketing and Advertising Cookies: These cookies track your browsing activity across websites to deliver targeted advertisements and measure the effectiveness of our advertising campaigns. Third-party advertising partners may also set cookies through our website.

8.2 Managing Your Cookie Preferences

You can manage your cookie preferences through our cookie consent banner when you first visit our website. You may also control cookies through your browser settings by blocking or deleting cookies. Please note that disabling certain cookies may affect the functionality of our website.

For more detailed information about the specific cookies we use, their purposes, and how to manage them, please visit our full Cookie Policy available on our website at anthonyscoalpizz.digital.

9. Children's Privacy

In compliance with the Children's Online Privacy Protection Act (COPPA) and other applicable laws, we do not knowingly market to or collect personal information from children under 13 years of age. If you are under 18, please do not use our Services or provide any personal information to us without the supervision and consent of a parent or legal guardian.

If we become aware that we have inadvertently collected personal information from a child under 13 without verifiable parental consent, we will take immediate steps to delete that information from our records. If you believe that we may have collected information from a child under the age of 13, please contact us immediately at [email protected].

Parents or guardians who wish to review, delete, or restrict the processing of personal information collected from their minor child should contact us using the details provided in the Contact section of this Privacy Policy.

10. International Data Transfers

Anthony's Coal Fired Pizza is a United States-based business. Our primary data processing activities take place within the United States. However, some of our third-party service providers, such as cloud hosting providers, analytics platforms, and email service providers, may process data in locations outside of the United States.

When we transfer personal data to third parties located in other countries, we take steps to ensure that appropriate safeguards are in place to protect your information in accordance with applicable data protection laws. These safeguards may include:

• Transferring data only to countries recognized as providing an adequate level of data protection
• Using contractual protections, such as data processing agreements that incorporate appropriate data transfer mechanisms
• Ensuring our service providers comply with applicable United States privacy laws and international standards

If you access our Services from outside the United States, please be aware that your information may be transferred to, stored, and processed in the United States, where our servers are located and our central database is operated. United States data protection laws may differ from those in your country of residence. By using our Services, you consent to the transfer and processing of your data in the United States in accordance with this Privacy Policy.

11. Third-Party Links and Services

Our website may contain links to third-party websites, social media platforms, delivery applications, and other external services that are not operated by us. This Privacy Policy applies solely to information collected by Anthony's Coal Fired Pizza through our Services.

We have no control over and assume no responsibility for the privacy practices, content, or security of third-party websites or services. We encourage you to review the privacy policies of any third-party sites you visit. The inclusion of a link on our website does not constitute endorsement of the third party's privacy practices.

Third-party services that may be integrated with our website include, but are not limited to:

• Social media platforms (Facebook, Instagram, Twitter/X, TikTok)
• Online food delivery platforms (DoorDash, Uber Eats, Grubhub)
• Online review and reservation platforms
• Payment gateways and digital wallet services
• Advertising networks and analytics platforms

12. Do Not Track Signals

Some web browsers and mobile devices allow you to send a "Do Not Track" (DNT) signal to websites you visit, indicating that you do not wish to be tracked. Currently, there is no universally accepted standard for how websites should respond to DNT signals.

At this time, our website does not respond to DNT signals from browsers. However, you can manage your tracking preferences through our cookie consent tool, your browser settings, or by contacting us directly to opt out of specific data collection practices. We will continue to monitor developments in DNT technology and may update our practices accordingly.

13. California Privacy Rights — Additional Disclosures

In addition to the rights described in Section 6, California residents are entitled to the following disclosures under the CCPA/CPRA:

13.1 Categories of Personal Information Collected

In the preceding 12 months, we have collected the following categories of personal information as defined by the CCPA:

• Identifiers (name, email address, IP address, account name)
• Personal information categories listed in the California Customer Records statute (name, address, telephone number, payment card information)
• Commercial information (products ordered, purchasing history)
• Internet or other electronic network activity information (browsing history, search history, interactions with our website)
• Geolocation data (general location derived from IP address)
• Inferences drawn from personal information to create a profile about consumer preferences

13.2 California "Shine the Light" Law

Under California Civil Code Section 1798.83, California residents have the right to request and obtain from us, once per calendar year and free of charge, information about the personal information (if any) we have disclosed to third parties for those third parties' direct marketing purposes in the preceding calendar year. If applicable, this information would include a list of the categories of personal information shared and the names and addresses of all third parties with which we shared information in the immediately preceding calendar year.

To exercise this right, please contact us at [email protected].

14. How to File a Complaint

If you believe that your privacy rights have been violated or that we have not handled your personal information in accordance with this Privacy Policy or applicable law, we encourage you to contact us first so that we can attempt to resolve your concern.

14.1 Contact Us Directly

Please submit your complaint or concern in writing to:

• Privacy Inquiries: Anthony's Coal Fired Pizza — Privacy Team
• Email: [email protected]
• Website: anthonyscoalpizz.digital

We will acknowledge your complaint within 5 business days and provide a substantive response within 30 days. If we are unable to resolve your complaint within 30 days, we will inform you of the reason for the delay and provide an estimated timeline for resolution.

14.2 Complaints to Regulatory Authorities

If you are not satisfied with our response to your complaint, or if you believe we are processing your personal information in violation of applicable law, you have the right to lodge a complaint with the appropriate regulatory authority:

15. Changes to This Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time to reflect changes in our business practices, legal requirements, or the services we provide. When we make material changes to this Privacy Policy, we will:

• Post the updated Privacy Policy on our website at anthonyscoalpizz.digital with a revised "Last Updated" date at the top of the document
• Send an email notification to registered users at the email address associated with their account (for significant changes)
• Display a prominent notice on our website informing you of the nature of the changes

Your continued use of our Services after the effective date of any updated Privacy Policy constitutes your acceptance of the revised terms. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.

16. Contact Information

If you have any questions, concerns, or requests regarding this Privacy Policy or our data handling practices, please do not hesitate to contact us. Our team is dedicated to responding promptly and thoroughly to all privacy-related inquiries.

When contacting us regarding a privacy matter, please include your full name, email address, the nature of your inquiry, and any relevant details that may help us respond to your request efficiently. For requests to exercise your privacy rights, we may require additional information to verify your identity and process your request securely.

This Privacy Policy was last updated on March 18, 2026. Anthony's Coal Fired Pizza is committed to protecting your privacy and handling your personal information responsibly in accordance with applicable United States privacy laws including the CCPA/CPRA and the FTC Act.